Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and travel details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Distinctive Vacation Guard provides travel protection and assistance services. Our services are subject to availability and may vary based on your specific needs and location.

User Responsibilities

You are responsible for providing accurate information and maintaining the confidentiality of your account credentials. You agree to use our services only for lawful purposes.

Limitation of Liability

Our liability is limited to the extent permitted by law. We are not responsible for indirect, incidental, or consequential damages arising from your use of our services.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website.

Governing Law

These terms are governed by the laws of Massachusetts, United States, without regard to conflict of law principles.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Digital Millennium Copyright Act Policy

Distinctive Vacation Guard respects the intellectual property rights of others and expects our users to do the same.

Notification of Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information, including address, telephone number, and email
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate

Designated Agent

DMCA Agent
Distinctive Vacation Guard
142 Commonwealth Avenue
Boston, MA 02116
Email: [email protected]

Counter-Notification

If you believe that your material was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and store some information about your preferences.

How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These are necessary for the website to function properly
• Analytics Cookies: These help us understand how visitors interact with our website
• Functional Cookies: These enable enhanced functionality and personalization
• Marketing Cookies: These are used to deliver relevant advertisements

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Cookie Consent

By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by adjusting your browser settings.

Third-Party Cookies

Some cookies on our site are set by third-party services. We have no control over these cookies and you should check the relevant third party's website for more information.